FREE UK DELIVERY
EXCLUSIONS MAY APPLY
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info@alicejadedesigns.co.uk
3-5 DAY DISPATCH TIME
MONDAY - FRIDAY

DELIVERY

 

  • Dispatch times vary per product, check these on their individual listings.
  • Your order will be dispatched on a tracked service of 1-3 business days (not including dispatch time).
  • You will receive an email on the day that your order is dispatched. This email will include your tracking number which you can use directly on the courier website.
  • If you do not receive your item within 5 working days of receipt of the dispatch email please let us know.

 

RETURNS

  • If for any reason you are not happy with your order please do contact us and we shall do our best to resolve any problems you may have.
  • We do not accept returns due to the nature of the work being custom.
  • If you find that your order has been damaged during delivery, please let us know as soon as possible. We will ask you to forward a picture of the damaged parcel and item via email and then we will replace it with no further cost to you.